"R&E is in a league of their own."

- Heidi Grunenberg
Kirtland Middle School - May 27, 2010

FAQs

"R & E Tours does everything in their power
to provide an interesting and valuable
educational experience"
- Jim Sparrow
Chaminade-Julienne High School - August, 2010

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**Use Twitter to receive updates about your tour daily, during the tour

**Find full sets of your tour's pictures, the day after each day of the tour, on our Facebook page.

The above  features are complimentary and provided directly by R&E Tours. 
Because we sometimes experience technical difficulties, we can not guarantee that either service will be available at anytime, but we will do all that we can to provide these benefits for the families at hom
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Table of Contents

  1. Can I customize my tour?
  2. Can we pay with a Credit Card?
  3. What kind of liability protection is offered for my group?
  4. What meals are included in my tour?
  5. Can I be a chaperone on the tour?
  6. Is my payment refundable?

Can I customize my tour?

YES!  We can include any number of meals, attractions, stipends, complimentary adult tours and hotel rooms or any other tour specifications that may fit the needs of your group.  We have been customizing student tours for over 25 years and we have been through everything.

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Can we pay with a Credit Card?

Yes, we accept cash, checks, money orders, VISA, Mastercard and Discover.

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What kind of liability protection is offered for my group?

During the tour, each passenger is covered by our Health & Accident policy for accidents and incidents during the tour

R & E Tours provides $2 Million of liability protection

Lakefront Lines, a part of Coach America (one of America's largest bus corporations) and our normal bus provider, provide $25 Million of liability protection.

We can provide a school with a Certificate of Insurance, naming the school as an Additional Insured on our policy

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What meals are included in my tour?

It is the school’s decision as to how many of the meals will be included in the cost of the tour.

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Can I be a chaperone on the tour?

We normally work with 1 or 2 "tour organizers" from a  group.  The chaperones for the tour will be chosen by the school, group or by the individual(s) planning the tour on behalf of the group.

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Is my payment refundable?

Your initial deposit is a guarantee that your child will be on the trip.  It also determines the actual number of students participating which, in turn, determines the price for everyone according to the cost chart provided for each tour.  If someone withdraws from the trip, it could affect the tour cost for everyone.  In fairness, we can't subject others to that risk.  So, deposits are not refundable in any case.*  Regarding final payments,  we set up payment due dates for each tour, based on the dates that we have contracted payments due to the tour's suppliers, such as restaurants, museums and personal guide services.  When this money is paid by you, it guarantees that the suppliers will provide all aspects of the tour for your child, so refunds are not possible.
Trip cancellation insurance is available and highly suggested to protect your investment.

* In the event the trip does not reach the required minimum number of passengers and is canceled by the school or R&E Tours, all money paid will be refunded.
 

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Last modified: 09/19/11